General Manager, Hospitality Lead

General Manager, Hospitality Lead at Bojangles

• Recruit, develop, and manage a motivated team according to company policies.
• Efficiently schedule managers and crew based on labor guidelines.
• Maintain high standards of employee appearance and conduct.
• Ensure the store's physical facility and equipment are in top condition.
• Manage food and supplies requirements, including inventory control.
• Handle cash, reconciliation, and deposit procedures.
• Participate in local store marketing and community engagement.
• Ensure a safe and secure environment for customers and employees.

Prerequisites

• Completed training and certification for all restaurant positions.
• Successful completion of Management Training Program.
• Field Exam passed with a score of 90% or better.
• Serve Safe certification.

Performance Standards

• Labor Usage: Plus or minus 10 hrs./weekly.
• Show Bo Evaluation: Minimum Score of 90.
• Drive Thru Window Times: Less than 55 seconds.
• Food Variance: 1.5% of sales, or better.
• Turnover Rates: Less than 150%.
• Kitchen & Dining Supplies: 0.8% of Sales or Better.

Physical Requirements

• Occasional lifting of up to 40 pounds.
• Extended periods of time spent walking and/or standing.

Location

1372 Columbus Ohio 891 Hilliard Rome Rd, Columbus, OH 43228, USA