Join to apply for the General Manager role at CKE Restaurants, Inc.
Responsibilities
- Create an environment prioritizing guest satisfaction, ensuring a positive guest service experience.
- Respond promptly to guest concerns.
- Hire and train high-quality staff committed to guest satisfaction.
- Evaluate employee performance and foster continuous improvement in skills, knowledge, and morale.
- Provide regular coaching and feedback to staff.
- Maintain a fun and engaging work environment.
- Develop and implement the business plan, including fiscal responsibilities, staffing, and local marketing.
- Manage labor effectively to meet budget goals.
- Oversee financial results and execute marketing programs.
- Ensure compliance with labor laws and uphold food safety and sanitation standards.
- Model and promote company values and a guest-focused approach.
- Demonstrate integrity, respect, and performance orientation, including clear communication of expectations and recognition of good performance.
Qualifications
Education: High school diploma or equivalent.
Experience: 3-5 years in management, preferably in a restaurant setting.
Hours: Ability to work 47.5-50 hours weekly, including flexible scheduling as needed.
Skills & Abilities
- Basic computer skills.
- Financial acumen including budgeting and P&L management.
- Organizational and team-building skills.
- Problem-solving abilities.
- Effective communication skills.
Physical Requirements
- Long hours, standing, and working around heat and in close quarters.
- Ability to lift 50-75 pounds.
- Use of cleaning products.