General Manager

Job Title: General Manager, Retail Store
Location: Fort Worth, TX 76107
Employment Type: Full Time

Starting Wage: $55,000 - $60,000 per year.

Position Summary

Snap Kitchen makes real food into delicious meals from scratch, every day. The General Manager is the anchor of the store — an enthusiastic leader, quick thinker, problem‑solver, skilled communicator, and someone who prioritizes winning. You’ll be passionate about health and wellness and will cultivate community relationships to drive a thriving, balanced operation, develop a team, and deliver a stellar guest experience.

Daily Responsibilities

• Inspire your team, own your business, and architect remarkable customer service experiences across all touch points.
• Exemplify all‑star performance with a hands‑on approach to leading and educating on the floor and setting the standard for greatness around product knowledge, guest interaction and the Snap Kitchen mission.
• Build a culture obsessed with delivering stellar service by empowering your team to create meaningful connections with guests and the broader community.
• Maximize community outreach efforts for your location by working closely with management on business development and potential partnership opportunities.
• Create meaningful processes and systems that result in exceptional execution.
• Own the key indicators and metrics of your store that help identify the effectiveness of the team’s efforts; use these metrics as a rallying cry to drive performance.

Qualifications: Ideal Candidate

• Owner of an inherent passion for the guest experience that leverages a service‑driven approach.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results, acting as the CEO of your store.
• Creative marketer who can develop grassroots ideas to grow your business in the community you serve.
• Exceptional leader and developer of talent.
• Stellar communicator with experience motivating an hourly workforce.
• Data junkie who leverages daily sales reports, budgets, and other key indicators to dictate strategy and course‑correct.
• Collaborates cross‑functionally with other teams (marketing, merchandising, etc.) to drive results.
• Known as a Snap Kitchen brand ambassador in the community.
• Multitasking extraordinaire with the ability to coordinate competing priorities while maintaining required standards in a busy retail environment.
• Initiative taker and big‑picture thinker.
• High‑energy person who thrives in a fast‑paced environment.
• Superior organizational and time‑management skills.
• Strong work ethic with willingness to travel.

Qualifications

• BA/BS degree preferred.
• 2+ years in a management role (retail, sales, and marketing experience preferred).
• Experience managing to a budget (corporate level P&L exposure/experience a plus).

Finer Print

• Reporting to: District/Area General Manager.
• Working location: Snap Retail Location.
• Employment status: Full time, Non‑Exempt.

Equal Employment Opportunity Statement

Snap Kitchen is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Snap Kitchen equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.