Overview
Exciting opportunity for a revenue-driving General Manager in Englewood Colorado to lead a high-performing commercial real estate facility. This is a sales forward, hands on leadership role for someone who operates like an owner, closes deals, and takes full accountability for results.
Company Profile:
Opportunity for growth
The General Manager is the revenue-owning, operations-leading head of a commercial real estate location. This role is designed for a proactive leader who closes leads, runs the asset with urgency, and drives outcomes without needing direction.
Leasing & Revenue Growth
- Conduct high-quality tours and clearly articulate the value proposition to prospective tenants
- Close qualified leads through customized sales strategies and objection handling
- Demonstrate strong understanding of competitive market dynamics, pricing, concessions, and product offerings
- Maintain disciplined CRM execution, including accurate pipeline management and timely follow-ups
- Prepare lease documentation and guide tenants through execution, insurance, and compliance
- Enter and manage all lease data and recurring transactions in the lease management system
- Ensure all tenant needs are met prior to move-in
- Proactively manage renewals with a retention-first mindset to protect and grow NOI
Operations & Property Management
- Oversee all day-to-day property and facility operations
- Maintain consistently high standards for cleanliness, safety, rule enforcement, and tenant experience
- Manage recurring services and one-time maintenance needs
- Source and bid all recurring service contracts annually
- Ensure vendor contracts, COIs, and required documentation are on file
- Monitor vendor performance and enforce service-level expectations
- Own service requests end-to-end, resolving directly or through vendors
- Handle rent collection, delinquency management, and termination processes as needed
- Conduct regular property inspections and ensure compliance with jurisdictional requirements
- Assist with capital projects and improvements
- Own all repairs, unit turnover, improvements, and capex-related projects
- Define scopes, source vendors, obtain competitive pricing, and manage timelines
- Hold vendors accountable to pricing, SLAs, insurance, and performance standards
- Actively manage vendor relationships to ensure cost control and quality execution
Customer Excellence & Tenant Retention
- Build strong tenant relationships that support long-term retention
- Deliver top-tier customer service and a professional tenant experience
- Foster a responsive, solutions-oriented environment
- Support tenant community initiatives and engagement events
- Think and act like an asset manager with full financial ownership
- Partner with corporate teams on operating budgets and capital planning
- Review, approve, and reconcile invoices
- Grow NOI through disciplined expense control and proactive rent collection
- Track income and expenses and provide regular variance reporting
Qualifications
- 4+ years of sales experience with demonstrated closing success
- 6+ years of operations or property management experience
- Proven financial management experience including P&L ownership
- Strong vendor and project management skills
- High level of organization, accountability, and responsiveness
- Proficiency with Microsoft Office and property management software
- Bachelor’s degree or equivalent experience
- Experience in commercial, industrial, or flexible workspace real estate
- Availability during business hours and for after-hours operational needs
Features and Benefits
- Medical, dental, and vision insurance
- Paid time off
- 401k with company match
- Ongoing professional development and training
- Opportunity for regional growth and leadership expansion
- Supportive and fast-growing team environment