General Manager OpportunityScratch Restaurants Group is actively recruiting for an outgoing and experienced fine dining General Manager who is interested in taking on a new challenge. This dynamic role requires a leader with strong hospitality acumen, proven leadership experience in multi-revenue luxury hospitality, and the ability to cultivate a positive team culture. This is a unique opportunity to take the reins of a multifaceted hospitality operation with serious potential for impact. The ideal candidate for this role is a hands-on leader who thrives in a detail-oriented environment and is passionate about delivering refined yet approachable service.Responsibilities include but are not limited to:Lead all day-to-day operations of the venuesSet and maintain elevated standards of service, professionalism to ensure exceptional guest experiences by exceeding guest expectations and demonstrating a genuine love for the art of hospitality.Assisting with guests correspondences and coordinating with Host/Matiere D team to managing guest reservations pre- and post-arrival.Take full ownership of site performance and reputation by driving sales and ensuring seamless guest dining experiencesMonitor guest satisfaction metrics and resolve issues promptly with professionalism and careCollaborate with culinary leadership on menu execution, presentation, and overall guest experienceManage staff performance, attendance, and team engagement while fostering a positive, accountable, and brand-aligned culture.Monitor budgeting activities, control costs, and analyze financial reports to meet business goals. Financial oversight and responsibility to increase sales and minimize costs, including beverage, supplies, utilities and labor.Overseeing, auditing, and submitting finalized payroll and supporting documentation to the HR team in a timely and accurate manner.Control and management of all FOH inventories, work with Operations team for efficient provisioning and purchasing of supplies; supervise portion control and preparation to minimize waste.Work closely with the Corporate Event Coordinator to ensure all private events, off-site events, and community events are seamlessly executedMaintain professional restaurant image, including restaurant cleanliness/functionality, oversee and report any repair or building maintenance requiredEnsuring a safe, secure, and healthy restaurant by following sanitation standards and procedures; complying with health and legal regulations and maintaining security systems to reduce the risk of injury and accidentsCandidate Qualifications:Proven experience in Michelin-rated or equivalent high-level restaurants with a deep understanding of hospitality, guest engagement, and service standardsTrack record of managing complex, multi-venue operations with discretion and precision.Highly organized, financially fluent, and proficient in hospitality systems and technology.Experience independently leading, mentoring, and managing large, diverse teams across different departmentsPassion for Hospitality and the ability to provide thoughtful, accurate, and precise service while creating lasting memories for our guestsDisplays technology capacity (phones, computers, apps, software, printers, wifi routers, music systems, security systems, etc).Strong food, beverage, and service knowledge aligned with elevated Michelin-starred dining standards.Have open full time availability to work nights and weekends, including Holidays from 1pm-Close. Overtime may be required.Possess the legal ability to work with alcohol including valid all state/locally required alcohol certificationsWhat We Offer:Medical, Dental, Vision, 401K w/matching, FSA accounts, Pet Insurance, Dining discounts and more!
Compensation: $100,000.00 - $115,000.00 per yearWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.Scratch Restaurants started when Chefs Phillip Frankland Lee and Margarita Kallas-Lee decided they wanted to put their personal spin on what a restaurant concept could be. Although each of their concepts are independent and unique from one another, the constant thread that ties all of Scratch Restaurants together is the dedication to the artisanal "from scratch" approach to hospitality. Currently featuring and expanding our Sushi|Bar and Pasta|Bar tasting menu concepts.