General Manager

Lead with Purpose? Become a General Manager in K-12 Food Service! Are you ready to take the reins and drive impact in a school district's food service program? As a General Manager, you'll lead a dedicated team, oversee daily operations, and build strong relationships with district leaders, all while ensuring students receive high-quality, nutritious meals. This is your opportunity to combine leadership, strategy, and service to make a real difference every day.

Position Summary

The General Manager is responsible for overseeing food service operations across a school district site or group of sites. This includes leadership of salaried and hourly teams, direct client communication, financial oversight, operational efficiency, and program growth. The role requires a strong balance of leadership, strategy, and hands‑on involvement in service and execution.

Key Responsibilities

• Manage salaried managers and hourly associates across multiple school sites.
• Direct all aspects of account management and client relationships.
• Train and develop Assistant Managers to support business expansion or new contracts.
• Lead innovative efforts to increase student participation and support academic success.
• Build and maintain strong relationships with district administrators and school boards.
• Hire, train, evaluate, and support the development of all staff.
• Oversee budget preparation and manage labor, food, and operational costs.
• Ensure timely completion of required reports including inventory, production, and payroll.
• Oversee food preparation and service in accordance with quality, safety, and sanitation standards.
• Drive performance in sales, service, facility appearance, and cleanliness through staff training and development.
• Follow all cash handling and reconciliation procedures.
• Support daily service operations when needed to ensure smooth functioning.
• Implement marketing and promotional activities to support program growth.
• Fulfill additional duties as assigned.

Qualifications

• High school diploma, GED, or relevant vocational training (Bachelor's degree preferred).
• Minimum 5 years of experience in food service, with 2–3 years as a Food Service Director (K-12 experience preferred).
• Proficient in Microsoft Excel, Word, and Adobe Acrobat.
• Experience with POS systems and online reporting tools preferred.
• Strong leadership, organizational, and communication skills.
• P&L accountability experience and strong cost‑control skills.
• Must be able to pass a background check, fingerprinting, and MVR audit (driving required).
• Deep knowledge of food service trends, food safety, cost controls, and K-12 nutrition standards.
• Ability to work independently and communicate effectively with executive leadership.

Physical & Work Environment Requirements

• Ability to lift up to 50 pounds occasionally.
• Regularly required to stand, walk, sit, and use hands.
• Moderate noise level in the work environment.
• Must be able to work a flexible schedule, including occasional extended weeks.
• Requires driving and attendance at meetings or company events.

We are an Equal Opportunity Employer (Gender/Minority/Veterans/Disabled) and participate with the federal E-Verify Employment Eligibility Program.