# General ManagerMoe's Research Triangle Park## Job Description**Department: Operations****Title: General Manager****Reports To: Operations Manager and above****Job Purpose Statement:**To develop, support and lead the restaurant team to success by achieving sales growth through implementing and maintaining the highest standards in quality, service and cleanliness.**Eligibility:**Must be at least 18 years old (or meet State regulated age to sell alcohol if applicable), be available 7 days per week and/or as needed to satisfy successful operation of the restaurant, be certified through the Moe’s training program and complete the 30-day probationary period.**Job Functions:**➢ Enthusiastically greet all guests with a hearty “Welcome to Moe’s” when they enter the restaurant.➢ Interview and hire staff to operate the restaurant based on company standards and in compliance with State and Federal regulations.➢ Schedule sufficient staff to operate the restaurant and accommodate guest flow while in compliance of company labor cost standards.➢ Train and develop management and crew by ensuring the current company training program is being followed.➢ Evaluate performance at company designated intervals and design development plans with employees to improve performance.➢ Maintain cooperative and harmonious working relationships with management and team.➢ Provide coaching, counselling and progressive discipline as warranted.➢ Conduct crew meetings prior to shifts to discuss operational procedures, promotions, security, training, safety, etc.➢ Control inventory by maintaining an adequate supply of products and items to meet company GAP/Variance and COGS standards.➢ Maintain reports and records as specified by company standards and in compliance of State and Federal regulations.➢ Maintain building and equipment using proper operating, cleaning and preventative maintenance procedures.➢ Responsible for adhering and enforcing all cash procedures.➢ Ensure personal appearance always meets company standards and display professionalism.➢ Recognize and adhere to all sanitation, safety and security policies and procedures to provide a safe environment for all.➢ Consistently exhibit the actions/behaviors which best demonstrate Moe’s Vision and Values; perform other tasks as directed by management; and at all times represent Moe’s as a professional in every aspect of performance.
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