GENERAL MANAGER, COMMISSARY KITCHEN- BOSTON, MA

GENERAL MANAGER, COMMISSARY KITCHEN- BOSTON, MA

Position Title:GENERAL MANAGER, COMMISSARY KITCHEN- BOSTON, MA

Job Summary

The Commissary Kitchen General Manager is responsible for overseeing all aspects of a shared‑use commercial kitchen facility, including daily operations, tenant/vendor relationships, compliance, financial performance, and staff leadership. This role ensures a safe, efficient, and profitable environment that supports food entrepreneurs, catering companies, and production clients.

Key Responsibilities

Operations Management

• Oversee day‑to‑day commissary kitchen operations (scheduling, access, equipment use)
• Ensure kitchen readiness, cleanliness, and operational efficiency at all times
• Develop and enforce SOPs for kitchen use, sanitation, and safety
• Manage kitchen booking systems and optimize capacity utilization
• Coordinate shared resources (storage, prep space, cold/freezer space)

Compliance & Food Safety

• Ensure compliance with all local, state, and federal health regulations (FDA, health department, etc.)
• Maintain food safety standards (HACCP, ServSafe compliance)
• Prepare for and manage health inspections
• Maintain proper documentation, logs, and incident reporting systems
• Manage budget, expenses, and revenue targets
• Monitor kitchen utilization and identify growth opportunities
• Analyze financial performance and recommend improvements
• Hire, train, and supervise kitchen staff (shift leads, porters, maintenance)
• Schedule staff to ensure adequate coverage
• Conduct performance evaluations and coaching
• Foster a culture of accountability, safety, and customer service

Facilities & Equipment Management

• Oversee maintenance and repair of kitchen equipment
• Manage inventory of supplies (cleaning, PPE, smallwares)
• Ensure equipment is safe, functional, and compliant with regulations

Qualifications

Required:

• 3–5+ years of experience in food service operations, commissary kitchens, off‑site catering, or restaurant management
• Strong knowledge of food safety regulations and compliance standards
• Experience managing staff and operations in a fast‑paced environment
• Excellent organizational and problem‑solving skills
• Proficiency with scheduling and operational tools

Preferred:

• Experience managing shared‑use kitchens or food incubators
• ServSafe Manager Certification (or ability to obtain)
• Financial management or P&L experience

Benefits

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Equal Opportunity Employer

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Eurest maintains a drug‑free workplace.