General Manager - Club Pilates

General Manager

This role oversees all sales and operational functions in the studio.

Qualifications

• 2+ years of fitness sales or relevant sales experience preferred
• Confident in generating personal sales
• Ability to manage and drive multiple revenue streams including memberships and retail
• Previous management or supervisory experience preferred
• Excellent communication and strong interpersonal skills, both in person and over the phone
• Solution‑based and results‑oriented, with a competitive spirit
• Ability to recognize areas of improvement and make changes using good judgment
• Affinity and passion for fitness
• Solid writing and grammar skills
• Highly organized, proficient in data management, and able to prioritize and meet deadlines
• Professional, punctual, reliable, and neat
• Strong attention to detail and accuracy
• Trustworthy and able to handle confidential information
• Ability to work harmoniously with co‑workers, clients, and the general public
• Proficiency with computers and studio software

Duties

• Lead generation including grassroots marketing and networking
• Implement sales process to schedule prospects into introductory classes
• Membership and retail sales
• Make independent decisions related to high‑level customer service
• Maintain cleanliness and organization of the studio
• Enforce studio policies and procedures
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio
• Perform other duties as assigned

Compensation & Perks

• Competitive base salary with bonus for meeting monthly goals
• Commission on sales
• Complimentary fitness membership while employed
• Employee retail discounts