Unknown Company

General Manager

cleveland, oh • Posted 5 days ago
Onsite Full Time General

General Manager – Fast Casual RestaurantAre you a high-energy leader who thrives in a fast-paced environment and takes pride in building strong teams and delivering exceptional guest experiences? We are seeking a results-driven General Manager to lead all aspects of restaurant operations and drive financial and operational excellence.As General Manager, you will own the business—from people development and guest satisfaction to profitability and community engagement. This is a hands-on leadership role for someone who leads from the front and inspires performance at every level.

This is a hot growing new concept in the fast casual world.What You'll DoDrive and execute the restaurant business plan to achieve financial and operational targetsDeliver world-class guest experiences focused on quality, accuracy, hospitality, speed, cleanliness, and valueMaintain a 100% Neat, Clean, Organized, and Operational (NCOO) facility at all timesMaster and enforce all operational and management processes consistentlyHold managers and team members accountable for performance standards and service excellenceRecruit, hire, train, and retain a high-performing teamProvide servant leadership through coaching, mentoring, and daily feedbackFoster a culture built on integrity, excellence, growth, accountability, and candorLead pre-shift meetings and ongoing training initiativesEnsure brand standards are executed consistently across all shiftsDrive sales growth through operational excellence, catering, and community partnershipsManage food cost, labor cost, and controllable expenses to maximize profitabilityAnalyze financial statements and key performance indicators to guide decision-makingBuild strong vendor partnerships and ensure quality standards are metMaintain compliance with all safety, food safety, and sanitation regulationsCreate a positive, inclusive, and performance-driven work environmentActively engage with guests, resolve concerns, and build loyaltyLead community involvement and social responsibility initiativesMaintain high visibility on the floor during peak hours, including weekends and open/close shiftsDemonstrate an ownership mindset—working a minimum of 50 hours per week and doing what it takes to achieve company standardsWhat We're Looking ForProven leadership experience in a fast-paced restaurant environmentStrong financial acumen with P&L management experienceAbility to build, inspire, and hold teams accountableHands-on operational leader who leads by examplePassion for hospitality and delivering exceptional guest experiencesSolid salary with a 20% bonus potential and 2 weeks PTO included!

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