General Manager-CharlotteKeany Charlotte - Charlotte, NC 28273OverviewSalary Range $95,000.00 - $125,000.00 Salary Position Type Full TimeDescriptionGeneral Manager – Foodservice Distribution Charlotte, North Carolina | On-Site Leadership Role - Lead a High-Impact Distribution OperationJob Summary:We are seeking a hands-on, results-driven General Manager to lead daily operations at our Charlotte foodservice distribution facility. This role is ideal for an experienced operations leader who thrives in fast-paced, perishable distribution environments and is energized by building high-performing teams, strengthening service reliability, and driving measurable operational improvement.You will serve as the senior on-site leader, owning facility performance across warehouse production, production, transportation, food safety, and customer service, while acting as the critical link between frontline operations and executive leadership.This is a visible, high-influence role with the opportunity to make a lasting impact on service quality, team culture, and operational efficiency.Why This Role MattersDirect leadership of a core distribution facility serving institutional foodservice customersOpportunity to stabilize, optimize, and scale operationsStrong executive visibility and influence on strategy, investment, and growthAbility to shape culture, accountability, and leadership capability across the operationWhat You'll OwnOperational LeadershipLead all daily functions including receiving, warehousing, inventory, order fulfillment, production, and dispatchDrive performance against key metrics such as order accuracy, on-time delivery, productivity, waste, and safetyRemove operational roadblocks and ensure consistent execution of standard processesMaintain a visible floor presence, coaching teams in real timeTeam & Culture DevelopmentDirectly lead and develop supervisors and department managersBuild a culture of accountability, engagement, and safetyEnsure proper staffing, scheduling, and workforce performanceCoach leaders to improve execution, communication, and ownershipCustomer Service & Cross-Functional AlignmentServe as the operational partner to sales and customer-facing teamsProtect service commitments and lead resolution of service failuresTranslate customer needs into clear operational executionStrengthen collaboration across operations, sales, logistics, and procurementTransportation & Delivery PerformanceOversee dispatch, routing, and driver productivityEnsure on time, accurate deliveries and regulatory complianceImprove route efficiency and cost control while maintaining service standardsFood Safety, Quality & ComplianceMaintain strict adherence to HACCP, sanitation, and regulatory standardsProtect product integrity, temperature control, and traceabilityLead corrective actions for quality or safety risksExecutive PartnershipProvide clear reporting on performance, risks, and improvement opportunitiesTranslate strategic priorities into facility-level executionContribute to planning, investment decisions, and operational strategyWhat Success Looks Like in the First 12 MonthsStrengthened service reliability and on-time delivery performanceImproved labor productivity, accuracy, and cost controlReinforced food safety and operational disciplineDeveloped a strong, accountable supervisory leadership teamPositioned the facility for sustainable growth and scalabilityQualifications7+ years of senior operational leadership in foodservice distribution, wholesale distribution, or food manufacturing3+ years leading supervisors or department managersProven success managing warehouse, production, and transportation in a fast-paced environmentStrong background in process discipline, KPIs, and continuous improvementExperience with food safety and regulatory complianceLeadership StrengthsHands-on operator who leads from the floorClear communicator able to align frontline teams through executivesDecisive problem solver in time-sensitive operational environmentsBuilder of accountability, culture, and leadership capabilityCustomer-focused with strong sense of urgency and ownershipExperience with fresh-cut or perishable productsMulti-facility or growth/turnaround environment exposureFamiliarity with WMS, TMS, and routing technologiesBachelor's degree in business administration, Supply chain management or a related fieldWork EnvironmentFull-time, on-site leadership presence in CharlotteRegular time in warehouse, production, and cold-storage areasEarly morning, weekend, or peak-season operational coverage as neededThe OpportunityThis is more than a facility leadership role—it is a chance to shape performance, culture, and growth within a critical foodservice operation. If you are a disciplined operator, team builder, and service-driven leader ready to make a measurable impact, we want to hear from you.