General Manager – BODY20 Cascade
We’re looking for a driven, hands‑on leader to take the reins at BODY20 Cascade. As General Manager, you’ll own the studio’s overall performance—leading a high-performing team, growing revenue and memberships, and ensuring every aspect of the BODY20 experience meets our gold standard.
Compensation
- $50,000–$60,000 base + bonus
Schedule
Full‑Time (40+ hours/week)
Responsibilities
- Sales & Membership Growth
- Drive membership sales and conversions through lead management, consultations, and relationship building.
- Achieve and exceed monthly and quarterly sales goals—including membership, retail sales, and retention.
- Lead and coach the team on effective sales processes, lead nurturing, and delivering compelling in‑studio experiences.
- Create, manage, and execute local marketing plans, community events, and outreach strategies to drive consistent organic lead flow.
- Develop strategic partnerships with local businesses, wellness providers, and influencers to expand brand reach.
- Leadership & Team Development
- Hire, train, develop, and retain a team of Sales Associates and Coaches who embody the BODY20 mission.
- Foster a high‑performance culture focused on collaboration, accountability, positivity, and continuous growth.
- Conduct regular team meetings, performance reviews, and ongoing coaching sessions to drive team development and engagement.
- Lead by example in all aspects—from daily lead follow‑up to member engagement to representing the brand locally.
- Operations & Studio Management
- Oversee daily studio operations including scheduling, payroll, inventory, member service, equipment management, and facility cleanliness.
- Ensure an exceptional member experience through smooth check‑ins, personalized service, issue resolution, and consistent communication.
- Manage studio P&L performance, budgeting, reporting, and expense control to meet financial goals.
- Maintain compliance with operational standards, policies, and studio systems.
- Member Experience & Community Building
- Build a thriving studio community by engaging with members, celebrating milestones, and creating a strong sense of belonging.
- Organize and host events, workshops, and local initiatives to strengthen client relationships and enhance brand loyalty.
- Develop referral strategies and loyalty programs to maximize retention and organic growth.
- What Success Looks Like
- Consistently meet or exceed studio sales, revenue, and retention goals.
- Build a strong, motivated team that delivers an exceptional member experience.
- Create a vibrant community that members are excited to be a part of.
- Grow the BODY20 brand presence in the local market through grassroots marketing and partnerships.
- Maintain a high standard of operational excellence across all studio functions.
Qualifications
- 2+ years of management experience in fitness, retail, hospitality, or a customer‑facing industry (Boutique Fitness strongly preferred).
- 2+ years of proven sales leadership experience with a demonstrated ability to hit and exceed goals.
- Strong leadership, coaching, and team development skills.
- Excellent communication, organization, and problem‑solving abilities.
- Passion for health, wellness, fitness, and helping others transform their lives.
- Entrepreneurial spirit with a results‑driven, proactive approach.
- Proficiency in CRM, POS, and studio management software systems (preferred).
Benefits
- Competitive base salary + aggressive bonus potential
- Free BODY20 EMS Training Sessions
- Paid Time Off (PTO)
- Benefit options available
- Growth opportunities within a rapidly expanding brand
- Fun, supportive, and empowering company culture
- Chance to make a real impact—on your career, your team, and your community
If you’re passionate about fitness, love leadership, and are ready to grow with an innovative brand, apply today!
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