General Manager

Description

The General Manager is responsible for running a profitable McDonald’s franchise-owned restaurant and ensuring it meets the company’s critical customer standards of Quality, Service, and Cleanliness. The role involves setting restaurant goals, developing plans to achieve those goals, and leading a team of Department Managers to improve overall performance.

Duties

• Set and achieve restaurant goals in partnership with leadership.
• Lead a team of Department Managers, providing coaching, direction, and performance oversight.
• Recruit and develop Department and Shift Managers to ensure a strong, future-ready team.
• Maintain high standards of quality, service, and cleanliness across all departments.
• Coordinate with franchise leaders to support restaurant operations and growth.

Qualifications

• Prior General Manager experience running high-volume quick‑service restaurants.
• Background in hospitality or retail strongly desired.
• Must be 18 years or older.
• Strong leadership, communication, and organizational skills.

Benefits

• Paid vacation.
• Education opportunities through Archways to Opportunity, including high‑school completion, college tuition assistance, and ESL classes.
• Medical, dental, and vision coverage.
• Short‑ and long‑term disability, life, and accident insurance.
• Key performance indicator (KPI) and performance bonuses.
• 401(k) with employer matching program.

Legal Notice

By applying for this position, I understand that I am applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. I acknowledge that this franchisee is a separate company and employer from McDonald’s USA, and that all employment decisions will be made solely by the franchisee. I understand that any information I provide will be submitted only to the independent franchisee, which is responsible for all employment matters.