General Manager

Join to apply for the General Manager role at CKE Restaurants, Inc.

Responsibilities

• Model and create an environment where the Guest is always right, ensuring a positive Guest service experience.
• Respond promptly and positively to Guest concerns.
• Hire high-quality staff who demonstrate and ensure consistent Guest satisfaction.
• Train, empower, and evaluate employees to maintain high Guest satisfaction levels.
• Continuously improve employee skills, knowledge, and morale.
• Train, coach, and provide regular performance feedback.
• Maintain a fun and enjoyable working environment.
• Develop and execute the business plan, including fiscal responsibilities, manpower planning, and local marketing.
• Utilize labor effectively to meet budget goals.
• Be responsible for financial results and execute company-wide marketing programs.
• Enforce all labor laws and uphold food safety, handling, and sanitation standards.
• Model and promote CKE shared values.
• Focus entirely on the Guest experience.
• Demonstrate high personal integrity, honesty, respect, and dignity towards all employees.
• Be performance-oriented: communicate expectations, measure results, reward good performance, and address poor performance.

Qualifications - External

Education

High school diploma or equivalent.

Experience

3–5 years in management, preferably in a restaurant setting.

Hours

Able to work 47.5–50 hours weekly, with flexible hours as needed.

Skills & Abilities

• Basic computer skills.
• Financial and analytical skills, including planning, budgeting, and P&L management.
• Organizational, planning, and time management skills.
• Team building and problem-solving skills.
• Effective verbal and written communication skills.

Physical Abilities

• Work long hours and stand for extended periods.
• Work around heat and in close quarters with others.
• Lift 50–75 pounds comfortably.
• Work with various cleaning products.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Management and Manufacturing
• Industry: Restaurants