Salary: $150,000–$175,000 + Bonus + Benefits + Relocation
Our client is seeking an experienced General Manager to lead an upscale boutique hotel in Baltimore, Maryland . This leadership role is responsible for driving operational excellence, financial performance, guest satisfaction, and team engagement while overseeing a unique property featuring three food & beverage outlets .
Key Responsibilities
- Provide strategic leadership across all hotel departments, including Rooms, Food & Beverage, Sales & Marketing, Finance, Engineering, and Human Resources.
- Drive revenue growth and profitability through effective budgeting, forecasting, cost control, and revenue management.
- Foster an exceptional guest experience by maintaining high service standards and operational excellence.
- Lead, mentor, and develop department heads and hotel associates, creating a culture of accountability, collaboration, and engagement.
- Oversee the performance of the hotel's three food & beverage outlets, ensuring exceptional service, quality, and financial results.
- Build strong relationships within the local community while enhancing the hotel's market presence.
- Ensure compliance with all brand standards, company policies, safety regulations, and legal requirements.
- Partner closely with ownership and corporate leadership to execute strategic initiatives and achieve business objectives.
Ideal Candidate
- Proven experience as a General Manager within an upscale, lifestyle, boutique, or luxury hotel environment.
- Strong background overseeing hotels with significant food & beverage operations.
- Demonstrated success in driving financial performance, guest satisfaction, and employee engagement.
- Excellent leadership, communication, and relationship-building skills.
- Strong understanding of hotel operations, budgeting, forecasting, and asset management.
- Familiarity with the Baltimore market is highly preferred. Local candidates are encouraged to apply, although candidates with previous experience living and working in the Baltimore area will also be considered.
- Annual Bonus: Up to 25% based on performance
- Relocation Assistance: Up to $10,000 for eligible candidates (subject to an 18-month repayment agreement)