General Manager

JETSET Pilates Albuquerque is seeking a General Manager to lead studio operations and drive membership growth at our established location.

The General Manager will be responsible for owning day-to-day performance, leading the team, building community relationships, and driving revenue and retention.

This is not a passive management role. It is a hands-on leadership position that requires strong sales ability, marketing initiative, operational discipline, and community presence.

Key Responsibilities

• Lead and execute sales strategy to drive new membership growth
• Capture, nurture, and close incoming leads
• Develop partnerships with local wellness, retail, and community organizations
• Organize and execute community outreach events and on-the-mat pop-ups
• Achieve membership, revenue, and utilization targets
• Track and analyze KPIs including sales conversion, retention, and revenue

Leadership & Team Management

• Recruit, hire, and onboard instructors and studio team members
• Build a positive, high-accountability team culture
• Provide coaching, feedback, and performance management
• Ensure staff understands expectations around service, energy, and professionalism
• Lead by example in work ethic, urgency, and ownership

Operational Excellence

• Oversee daily studio operations including scheduling, payroll, reporting, and inventory
• Maintain brand standards and studio presentation at all times
• Be present during peak class times to provide leadership and support
• Manage expenses and operate within budget
• Ensure consistent communication regarding performance metrics

Teaching & Studio Support

• Complete JETSET instructor training
• Teach approximately 8 classes per week (or as needed)
• Be capable of stepping in to cover classes when necessary
• Maintain understanding of programming and instructor performance standards

Key Skills & Abilities

• Sales Leadership: Proven ability to drive revenue and close memberships
• Community Builder: Comfortable representing the brand and building local relationships
• Business Acumen: Strong understanding of KPIs and financial accountability
• Operational Discipline: Organized, systems-oriented, and detail-driven
• Self-Starter: Thrives in a fast-paced, growth-focused environment

Qualifications

• 2+ years of management experience (boutique fitness, hospitality, or service-based business preferred)
• Proven success in membership sales or revenue-driven roles
• Experience managing an established studio or membership base preferred
• Willingness to work evenings and weekends as needed
• CPR/AED certification required (or willingness to obtain)
• Competitive and performance-driven
• Strong communicator with leadership presence
• High energy and hands-on mindset
• Comfortable taking ownership of results
• Growth-oriented and interested in long-term opportunity
• Salary: $60,000 annually
• Bonus: Performance-based incentive structure tied to revenue and membership growth
• Hours: 40 hours per week
• Growth Opportunity: Potential for expanded leadership as additional locations open

What Success Looks Like

The General Manager drives consistent growth in revenue and membership, builds meaningful community partnerships, retains and develops a strong team, and maintains a premium boutique experience for every member.

About JETSET Pilates

JETSET Pilates is a modern, music-driven reformer Pilates concept delivering high-energy classes in a curated, luxury studio environment. With strong growth nationwide, JETSET continues to expand its footprint with a focus on performance, culture, and elevated member experience.

About TRIB3 Health & Wellness Staffing

TRIB3 Health & Wellness Staffing connects top fitness and wellness talent with leading studios across the U.S. Our mission is to build high-performing teams that drive revenue, culture, and long-term success.