JOB RESPONSIBILITIES (including but not limited to):
- Hire, train, motivate employees with feedback and coaching
- Conduct employee performance evaluations to assess growth and build career paths
- Conduct bi‑weekly inventory assessments of rotating ingredients
- Order/purchase ingredients and supplies
- Manage store efficiently each day in order to never sell out of cookies
- Oversee quality control
- Manage catering orders
- Supervise production and forecast production needs
- Maintain a clean and organized kitchen, achieving our quality standards
- Communicate with owners on day‑to‑day operations and be in good standing with all leadership
- Build and manage employee’s schedule
- Responsible for consistent internal Slack communication
- Monitoring store activity and ensure it is properly provisioned and staffed
- Understand and track reports to manage and execute store metrics for performance
- Complete store administration and ensure compliance with policies and procedures
- Keep up with corporate posts & information on Crumbl’s internal app
- Develop business strategies to increase store traffic and optimize profitability
- Demonstrate excellent communication, leadership, coaching, and interpersonal skills
- Time management, planning, and organizational skills
- Conflict resolution for customers and employees
- Exemplify excellent character and high performance
- Ability to build & maintain a fun work environment
- Acquire knowledge and skills for all positions and fill‑in as needed by leading from‑the‑front
- Ensure high levels of customer satisfaction through excellent hospitality
#J-18808-Ljbffr