General Manager 6 - Food and Nutrition Services Washington, DC

Overview

General Manager 6 - Food and Nutrition Services – Washington, DC

Lead daily operations for the Food & Nutrition Services team at MedStar Washington Hospital Center, a 900-bed facility. Responsibilities include patient meal services, retail, doctors lounge, and catering in a healthcare environment.

Location: Washington, DC. Experience level: Mid-senior. Education: Bachelor's degree. Industry: Hospital & Health Care. Compensation: $131,000 - $140,000. Total position: 1. Relocation assistance: Yes. Visa sponsorship eligibility: No.

What You’ll Do

• Have oversight of day-to-day operations.
• Deliver high quality food service.
• Achieve company and client financial targets and goals.
• Develop and maintain client and customer relationships.
• Develop strategic plans.
• Create a positive environment.
• Ensure Sodexo Standards are met.

What You Bring

• Strong Operations, Finance, Patient, Retail, and Client Relations are essential for success in this role.
• A true commitment to Nursing Relationships and the Patient Experience is needed.
• Staff development, engagement, and understanding of regulatory compliance in DC a plus.
• A work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively.
• General Manager Food & Nutrition leadership experience in a healthcare environment.
• Ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service.

Position Summary

Directs all contract management service operations at a single account/unit. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to an account, may have multiple clients and/or satellite locations. Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day-to-day operations.

Key Duties

• Directs all contract services.
• Oversees management/administrative team who are responsible for special functions, cash control and payroll.
• Customer and client satisfaction
• Drives growth
• Financial management

Minimum Qualifications & Requirements

• Minimum Education Requirement – Bachelor’s Degree or equivalent experience
• Minimum Management Experience: 5 years
• Minimum Functional Experience: 5 years
• MUST HAVE: Bachelor’s Degree or equivalent experience
• A true commitment to Nursing Relationships and the Patient Experience is needed.
• Staff development, engagement, and understanding of regulatory compliance in DC a plus.
• A work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively.
• General Manager Food & Nutrition leadership experience in a healthcare environment.
• Ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service.
• 5 years of management and functional experience.