Job Details
- Level: Experienced
- Job Location: Aura at Westchase - Houston, TX 77082
- Position Type: Full Time
- Salary Range: $85,000.00 - $88,000.00
Responsibilities
- Assists Future residents with finding the perfect apartment to call home
- Provide a positive and genuine experience to all current and future residents
- Using strategic consultative selling skills to achieve 100% Community Occupancy
- Use high level communication skills when dealing with current and future resident
- Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.
- Manage annual budgets alongside Regional Property Manager
- Approves all Residential Lease Contracts and Vendor related contracts
- Expert in using marketing techniques and social media to promote community and its events
- Strong ability to mediate and assess current and future resident feedback
- Assists with resident retention activities through customer service focused initiatives.
- Scheduling and following up with progress of maintenance work orders, future move ins, capital projects and all aspects of the community.
- Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Comply with expectations as demonstrated in the Employee Handbook.
Requirements
- Minimum of 2-4 years experience on-site as Community Manager/Dual-Site Community Manager within Multifamily industry
- Bilingual experience is required.
- Proven background within high profile projects including renovations and providing consistent reporting to all teams involved.
- Experience in accounting and PMS systems.
- Lease-up experience is required for this role.
- Proven background within customer service in the Multifamily industry.
- Software: OneSite experience is required and Knock experience is preferred.
- Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
- Manage annual budgets alongside Regional Property Manager.
- Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action.
- Competence in Microsoft Suite and Property Management Software strongly preferred.
- Participate in training to comply with new or existing Fair Housing laws.
- Present self in a neat, clean, and professional manner in the workplace.
- Proven results of working with cross functional teams and other Community Managers or Directors
- Ability to work weekends and evenings as needed
- Comply with expectations as demonstrated in the Employee Handbook.