General Director Chick-fil-A

What is a Director at Chick-fil-A Crossroads Center?

• Serves others first, leads like Truett
• Maintains Vision and Mission alignment with the Operator
• Lead shifts as needed, develop leaders to lead shift to hit business metrics
• Lead of all Shift Leaders
• Maintaining key metrics of business, determined by Operator
• Attend upper management leadership meetings
• Creates & implements systems that push the business and people forward
• Attend one‑on‑one meetings with the Exec Director and/or Operator
• Perform your responsibilities consistently at a level of excellence
• Cares about helping people and excellence

Characteristics of Directors:

• An Influential Leader – effectively lead others in culture and task
• Passionate about clarity in all avenues of communication and to all levels
• Actively seeks feedback and desires to grow and improve
• Protects in areas of Food Safety, Food Quality, Culture and Trust
• Solution Builder: creating systems (clear, repeatable, and gets results) that sustain and fix
• Servant heart: always willing to help where the business needs, at any level
• Is innovative: maximize opportunities around you while being a good steward of time and resources
• Earns respect of Team Members and is able to influence their behavior
• Ability to build relationships and results, with people of various backgrounds and capabilities
• Believing in the potential of all; coaching towards improvement over discipline
• Personal standards should always be above Chick‑fil‑A standards
• Passionate about Chick‑fil‑A procedures and meeting quality requirements
• Self‑disciplined and self‑motivated
• Good time management skills
• Excellent follow through – do what you say you will do
• Cares about Chick‑fil‑A, every team member and every guest

Conditions of the Position:

• Be able and willing to work Monday through Saturday between 5:30 a.m. and 11:30 p.m., with flexible start and end times
• Position is ~90% operational/10% administrative
• When have 4 operational directors on staff, one Saturday off per month; when have 6+ operational directors on staff, two Saturdays off per month
• Have the stamina to work 45 to 50 hours per week
• Willingness to, on occasion, flex schedule to cover shifts as needed for business
• Have a valid driver’s license
• Have a bachelor’s degree or 5+ years of relevant work experience
• Bilingual in Spanish preferred

Wages and Benefits:

• Hourly rate starts at $21.00 per hour, based on experience & qualifications, more depending on qualifications
• Annual rate $51,555 at 45 hours per week
• Sundays off plus another weekday, as determined with colleagues/scheduling needs

Benefits package includes

• $500 per month towards medical premium
• Employer‑paid dental, vision, telehealth
• 401(k) plan with up to 4% employer match (commences after one year of service)
• $50,000 life/ADD insurance policy
• Short‑term and long‑term disability policy
• Two weeks of paid time off (80 hrs), two weeks of unpaid additional off
• Three additional paid holidays (Christmas, Thanksgiving, Birthday) – 8 hrs each

E-Verify Employer

We participate in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the United States. We do not discriminate on the basis of citizenship or national origin.