To lead backlog ownership and delivery planning for cloud-based contact center capabilities, the full-time GCP Product Owner will manage cross-enterprise prioritization and facilitate collaboration among various teams, ensuring alignment with business objectives. Key responsibilities Own and maintain the Contact Center GCP backlog, ensuring a continuous pipeline of implementation-ready work Translate business demand into actionable user stories and facilitate requirements workshops for backlog refinement Serve as the primary liaison between GCP scrum teams and technology delivery teams, managing competing requests and facilitating prioritization discussions Required qualifications 5+ years of experience as a Product Owner or in Agile Product Delivery, with at least 3 years supporting cloud-based technology platforms Expertise in backlog ownership and grooming, with the ability to write implementation-ready user stories independently Experience leading Program Increment (PI) Planning and quarterly planning events Strong knowledge of CCaaS/contact center technology and Google Cloud Platform Ability to manage cross-team dependencies and influence stakeholders without authority
GCP Product Owner in workfromhome at Unknown Company
This position is listed as full time and onsite.