GCP Data Engineer With Genesys / Contact Center ExperienceLocation: Phoenix, AZ - Onsite ContractYrs of Exp: 6 to 9 yrs.Skill: Genesys, ETL, Apache Kafka, API, Denodo, GCPRequired Skills & ExperienceStrong knowledge of contact center platforms — experience with Genesys Engage / PureEngage data (InfoMart, GAAP, GIDB, SpeechMiner) and at least one CCaaS platform (Five9, Google CCAI Platform, or Amazon Connect).Solid understanding of contact center data models — interactions, calls, agents, queues, routing, wrap-up, and states.Experience building and maintaining data pipelines and warehouses (BigQuery or similar).Proficiency with data integration tools and streaming frameworks such as Kafka or Google Pub/SubStrong SQL and data modeling skillsKey ResponsibilitiesDevelop and maintain data pipelines to integrate and transform data from Genesys (InfoMart, GAAP, SpeechMiner) and cloud-based CCaaS platforms (e.g., Five9, Google CCAI Platform, Amazon Connect).Implement and optimize ETL / ELT workflows for high-volume contact center data using tools such as Airflow, Kafka, or Pub/Sub.Support the design and development of hybrid on-prem and cloud data architectures, ensuring seamless coexistence during migration.Build and maintain data models and warehouse tables (fact/dimension structures) for reporting and analytics.Collaborate with data architects to implement canonical data models, data contracts, and federated access layers.
GCP Data Engineer WITH Genesys / contact center Experience in phoenix at Unknown Company
This position is listed as contract and hybrid.