State Farm in Bloomington, IL is seeking an Experience Leader to shape the future-state experiences for agents and their teams across journeys and workflows, unifying platform capabilities.
You will partner with Experience Design, Product, and Technology to translate direction into tangible patterns, with a focus on reducing friction and coherence across channels.
This role emphasizes leadership in a large, matrixed organization, with strong synthesis and storytelling to influence senior leaders.
#J-18808-LjbffrFuture Experience Lead for Agent Journeys in bloomington at Unknown Company
This position is listed as full time and onsite.