Fundraising Operations Coordinator

Working remotely in a full-time capacity, the Fundraising Operations Coordinator will assist public media organizations with donor inquiries, coordinate pledge drives, and facilitate donor membership benefits while gaining experience in non-profit fundraising practices and CRM systems. Key Responsibilities Assist partner station development staff by researching and resolving donor issues submitted through the case management system Coordinate station pledge drives by creating campaigns and tracking pledge program performance and success Facilitate the fulfillment of donor membership benefits, including thank-you gifts and pledge acknowledgements Required Qualifications Bachelor's Degree or equivalent work experience Experience with CRM systems, such as Salesforce or RevCRM, is a plus Non-profit or related experience through internships or coursework is preferred Proficiency with the Microsoft Office Suite Commitment to learning and adapting in a fast-paced office environment