Job TitleProject & program management experience with 15 years of experience overall.Program manager will be responsible for the planning, estimating, analysis, and delivery of tools & platform improvements of dedicated services. He/she must provide communication to team members, BSL management, and Account sponsors.Ensures delivery of modules in accordance with project guidelines.Manages contracts associated with program or OEM/COTS product vendors.Ensures Operational SLAs for platform support services.Resource and Stakeholder management.Good knowledge of project management principles.A constant risk management mindset.Leadership skills.Program manager responsibilities include laying out a strategy, setting objectives, overseeing projects, managing people, and analyzing the data.Proven experience in program management.Proven stakeholder management skills.Proven experience managing a team.Experience using computers for a variety of tasks.