Fully Remote Tier 1 Customer Experience Agent

Jobgether is seeking a Customer Experience Agent — Tier 1 to serve as the first point of contact for customers across phone, email, and chat. You will resolve routine issues, document interactions, and escalate more complex cases to Tier 2/3 as needed, while maintaining a high standard of service.

This fully distributed, remote role emphasizes empathetic support, collaboration with teammates, and adherence to established procedures to drive consistent customer satisfaction.