Floor Technician
The hourly pay range for this position is $25.00 - $26.00. Benefits are provided in accordance with the location's Collective Bargaining Agreement.
Floor Technicians are responsible for the overall floor maintenance of hard surface and carpet (stripping, waxing, buffing, shampooing, extraction & bonneting) of areas that include offices, corridors, lobbies, entrances, stairwells, and other public areas such as break rooms.
Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Maintain clean work area
Follow all company procedures, policies, and rules
Take direction and respond to supervision
Communicate with the lead, supervisor, co-workers, managers, and customers professionally
Fill in during staff shortage
Support shift lead in completing punch-list items
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Understand reporting systems and the environment
Instilling trust
A solid commitment to the guest experience
Always remember safety first
Build respectful relationships with all teammates and guests
Willingness to take directions from the Facility Manager, Key Account Manager, or District Manager
Coordinate activities with other internal departments
Participate in team meetings
High School diploma or equivalent education
Minimum 1 ½ years' experience in floor care
Knowledge of how to strip, wax, and burnish floors with minimal to no assistance
Knowledge and experience operating various pieces of equipment such as high-speed buffers, extractors, wet vacs, pressure washers, and auto scrubbers
Janitorial or laborer experience in a facility setting is preferred
Must be a team player and committed to working in a quality environment
Demonstrates exceptional customer service skills
A valid driver's license may be required for this role (depending on work site/location)
This role requires a valid Driver's License and Motor Vehicle Record (MVR) check, as operating a company vehicle is an essential responsibility in this position.
Perform preventative maintenance checks on all equipment prior to use
Secure the work area and post proper safety notices for other users of the space prior to beginning work
Floors care, including routine mopping (dry and damp), buffing and burnishing on hard surface floors and stairwells
Vacuuming, shampooing, bonneting, and extracting carpets, stairwells, and upholstery
Wall cleaning
Dusting (high and low)
Routine restroom cleaning
Routine office and/or break room cleaning
Maintenance of floor care equipment
To perform the necessary functions and tasks of the job you are required to: Stand 33%, Walk >66%, Sit <10%
Use of hands and fingers to touch, handle, grip, feel, grasp <66%
Reach above shoulders <33%
Push/pull and grasp with hands and arms 33-50%
Climb or balance <33% Stoop, Kneel, Crouch, or Crawl <33%
Perform repetitive tasks.
Must be able to push and pull a minimum of 30 pounds.
Must be able to lift a minimum of 10 to 50 pounds
Frequently lift 0-10 pounds
Must be able to work under pressure and time deadlines during peak periods.
All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.