Full-Time Medical Office Associate - Hackettstown, NJ Urgent Care

Medical Office AssociateShortened weekend hours! Mon-Fri 8am-8pm, Sat-Sun 8am-4pm. Block scheduling 3x12's then 2x12's and 2x8's.

Must be willing to work every other weekendReports to: Practice Operations ManagerThe Medical Office Associate is the first point of contact for patients and caregivers and is responsible for providing excellent customer service. The MOA greets patients, updates insurance information in the system, verifies and analyzes health insurance benefits, explains payment policies, answers phones, and other administrative tasks.Job Duties and Responsibilities:Greet, register, instruct, and provide general assistance to patientsObtain demographic and financial information and enter into computer systemVerify insurance eligibility and relay relevant information on payment policies and billing/collection processesDetermine and collect co-pays, co-insurance, deductibles, past due balances and other patient financial responsibility and maintain and balance cash drawerCommunicate with primary care providers, specialists and insurance carriers per patient requestAnswer telephone, take messages and return voicemailsOffer compassionate support to patients and their caregivers during the time of their urgent medical needMust be available to work evenings and weekends, be willing to travel to other sites, willing to travel in inclement weatherWilling to maintain all certifications relevant to the roleAll other duties as assigned by Practice Operations Manager or Practice AdministratorCompensation:Medical through Cigna (multiple tiers depending on coverage and cost desires)Vision and Dental through Principal, NJ Delta Dental & VSPPTO & NJ Sick Time401k through Voya, company match availability after 1 year of service and 1000 hours workedLife Insurance provided by the company 50kAccident, Cancer, Hospital, and Disability insurance are available through AflacAdditional voluntary benefits like short term disability insurance, cancer insurance, hospital insurance, critical illness insurance, supplemental life, etc. are also offered through AflacCritical Illness, Supplemental Life, and Accident insurance are available through PrincipalHourly range listed belowRequirements:Medical billing/medical receptionist experience preferredBasic computer skills, experience with EPIC and Solv preferredDetail oriented and excellent data entryExceptional customer service and phone etiquetteAbility to maintain professionalism and provide quality care in a fast-paced, public environmentCertifications:Must be BLS certified through the American Heart Association within 90 days of hire