Full Time Assistant Retail Store Manager

Assistant Store Manager7 Leaves Café isn't just a coffee and tea shop, it's a gathering place built on connection, culture, and craft. Since opening our first store in 2011, a small dream shared by siblings and friends has grown into more than 40 locations across the Southwest. Our mission has always stayed the same: to enrich the human experience through thoughtfully crafted beverages and a warm, welcoming environment.expanding into new regions, elevating our guest experience, and continuing to serve an ever-growing community of loyal customers.As an Assistant Store Manager, you won't just run a store.

Your leadership will help us stay grounded in our Core Values while pushing the brand toward what's next.This role is ideal for someone who thrives in a fast-paced environment, is passionate about hospitality, and is eager to grow into higher levels of leadership while making a meaningful impact in their community.Location: Onsite, 12002 Harbor Blvd, Garden Grove, CA 92840Salary Range: $21.50-$22.50 hourly (Non-Exempt)What We Offer:Team Member Discounts - Enjoy your favorite handcrafted drinks on and off the clockComprehensive Benefits - Medical, dental, and vision plans available for eligible team membersLeadership Development - Hands-on training, mentorship, and professional growth pathwaysA Supportive, Creative Culture - Join a team that values authenticity, collaboration, and funWhat You'll DoTeam Leadership & Staff SupportAssist with hiring, onboarding, and training new team members.Help create and manage staff schedules to support operational needs and labor goals.Provide mentorship, guidance, and support to team members during shifts.Participate in performance evaluations and support team accountability and growth.Customer ExperienceLead by example on the floor by delivering exceptional service and reinforcing a "customer comes first" mindset.Address customer concerns promptly and ensure high levels of satisfaction.Support the execution of customer service initiatives, promotions, and loyalty programs.Operations & Store EnvironmentAssist with daily store operations, ensuring compliance with company policies, procedures, and quality standards.Help maintain store cleanliness, organization, and a safe working environment.Assist in managing inventory levels, product quality, and stock replenishment.Sales & Business PerformanceHelp monitor daily sales performance and key business indicators.Assist with cash handling, financial reporting, and sales tracking.Identify opportunities to improve operational efficiency and support action plans to drive store performance.Training & DevelopmentSupport the training and development of team members to uphold 7 Leaves Café standards and procedures. Provide in-the-moment coaching and guidance to ensure consistency in service and product quality.Marketing & Community EngagementAssist in implementing marketing initiatives and in-store promotions.Support local community engagement efforts and store events.Engage with customers both in-store and through brand-related activities.Reporting & Administrative SupportAssist the Store Manager in preparing sales, labor, and inventory reports.Help track team performance and operational metrics to provide insights for improvement.Leadership SupportStep in to manage the store in the absence of the Store Manager, ensuring smooth operations and team alignment.Collaborate with Store Managers, District Managers, and leadership to support company initiatives and operational goals.What You BringHave at least 6 months -1 year of customer service experience, preferably in retail or food service; Possess developing leadership skills and the ability to support coaching and development of team members.Have a strong team well-being and customer-focused mindset, with an understanding of sales and operational goals.Able to support store operations and assist in leading the team effectively in a fast-paced environment.Capable of managing multiple priorities simultaneously while maintaining established service levels.Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.