Fulfillment Support Supervisor, Full Time - 59th Street

Job TitleFulfillment SupervisorJob DescriptionDay-1 Medical, Dental, Vision Benefits for eligible colleaguesCompetitive PayPaid Time OffFlexible Holiday Time-Off & Flexible SchedulingInstant access to earned wages with PayActivEnhanced benefits: pet, home & auto insurance & more401(k) plan options availableBonus earning opportunitiesGrowth potential opportunitiesEmployee Discount at Bloomingdale's & Macy's StoresAboutBloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.Job OverviewThe Fulfillment Supervisor leads a team of colleagues who are responsible for the completion of the fulfillment process for Customer orders generated online. The Supervisor drives fulfillment Best Practices and achieve store productivity compliance. They teach packing policies & techniques to ensure every customer receives their package in excellent condition. The Supervisor sets high standards and motivates the store team to meet objectives that augment the customer experience.Essential FunctionsFollow up with team members to ensure process is followedEmbraces and utilizes technologyParticipate in other support functions and/or assist the in-store customer as neededQualifications and CompetenciesHigh School Diploma or equivalent required1-2 years related experienceStrong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peersResourceful and able to adapt quickly to changing prioritiesResourceful self-starter, works well independently as well as part of a teamAbility to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidaysPhysical RequirementsPosition requires prolonged periods of standing/walking around store or departmentMay involve reaching, crouching, kneeling, stooping, color vision and climbing laddersFrequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.Frequently lift/move up to 50lbsThis job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.This position may be eligible for performance-based incentives/bonuses.

Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.Job InfoJob Identification REQ_ Job Category StoresPosting Date 06/18/2026, 05:46 PMLocations 1000 3rd Ave, New York, NY, 10022, USRecruiting Type ORA_HOURLYLocation Country USLocation City New YorkLocation State NYLocation Postal Code 10022Business Unit Bloomingdale's