Omnissa, a hybrid role based in Atlanta, GA or Mountain View, CA, is seeking an Engineering Manager to lead the Frontline Engineering team within UEM Engineering. You will guide engineers through complex customer escalations, partnering with Product, Technical Support, and Quality Engineering to improve escalation handling and product quality.
You will drive AI-powered diagnostics, establish escalation processes, and develop metrics to measure impact, while growing talent and aligning
#J-18808-LjbffrFrontline Engineering Manager, AI‑Driven Escalations in northern at Unknown Company
This position is listed as full time and hybrid.