Unknown Company

Frontline Engineering Manager: AI-Driven Escalations Lead

mountain view, ca • Posted 2 weeks ago
Hybrid Full Time IT & Technology

Omnissa is seeking an Engineering Manager to lead the Frontline Engineering team for UEM. You will supervise a high-caliber group that handles critical customer escalations, investigates complex issues, and drives improvements across product quality and engineering practices.

You will collaborate with Product Engineering, Support, and PMs to accelerate investigations using AI, automation, and improved diagnostics, while growing the team and advancing engineering depth in a hybrid environment.

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Frontline Engineering Manager: AI-Driven Escalations Lead in mountain view at Unknown Company

This position is listed as full time and hybrid.

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