Front Office Supervisor-Envue/Residence Inn

Front Desk Supervisor (Hourly) – Envue, Autograph Collection (Marriott)Weehawken, NJ $25–$27/hourAbout the RoleEnvue, an Autograph Collection hotel, is seeking a polished and service-driven Front Desk Supervisor ready to take the next step in their hospitality career. This role is ideal for a strong Guest Service Agent looking to step into leadership or an experienced supervisor who thrives in a fast-paced, upscale environment.What You'll DoLead front desk operations during assigned shifts, ensuring seamless guest experiences from arrival to departureServe as a visible, hands-on leader — supporting, coaching, and guiding the front desk team in real timeResolve guest concerns with professionalism, urgency, and a service recovery mindsetEnsure adherence to Marriott brand standards and Autograph Collection service expectationsSupport scheduling, shift coverage, and daily operational needsMonitor guest satisfaction metrics and drive improvements in service deliveryCollaborate with Housekeeping, Engineering, and F&B to ensure overall guest satisfactionAssist with training, onboarding, and development of front office associatesWhat We're Looking For1–3+ years of front desk or guest services experience in a hotel environmentPrior supervisory experience preferred OR strong readiness to step into a leadership roleExperience with Marriott systems (FOSSE, MARSHA, etc.) strongly preferredStrong communication, problem-solving, and guest service skillsProfessional presence with a passion for delivering elevated guest experiencesAbility to work flexible schedules including nights, weekends, and holidaysWhy Join EnvueOpportunity to grow within a Marriott Autograph Collection propertyExposure to a high-touch, upscale guest environmentCareer advancement within a growing hospitality portfolio