Front Office/Night Auditor

Night AuditorThe Hyatt Regency Schaumburg is an upscale hotel located across from the Woodfield Mall and just 15 minutes from O'Hare. An integral part of the Hyatt Regency Schaumburg's success will be attributed to this position with a hands on approach to guest satisfaction and service team stewardship that will dictate first and lasting impressions people have of the Hyatt Regency Schaumburg.Your schedule will range from 11:00 pm to 7:00am. Front Office | Night Auditor is responsible for the guest registration process and communication of hotel services and promotions.

This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.Other duties may include:Check in guests, answer phones and take reservationsRespond to guest complaints, requests and emergenciesProcess invoices, post checks to vendors and distribute employee checksReconcile accountsBalance the cash drawer and log receiptsInvestigate and resolve out-of-balance accountsKeep accurate financial records and ledgersHelp prepare for forecasts and auditsComplete other duties at the discretion of managementWe offer excellent benefits:Discounted and Friends & Family Room RatesMedical, Prescription, Dental and Vision Insurance after 60 days for Full timePTO and Sick TimeTuition Assistance programOn Site ParkingMeal Provided during shift and much more!Preferred Qualifications:Previous Hotel Front Desk/Night Auditor ExperienceRefined verbal and written communication skillsAdvanced math and bookkeeping skillsAbility to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billingTime management and multitasking skillsAbility to solve problems and diffuse tense situationsAbility to stand for long periods of timeAble to work on weekendsAll qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.