Front Office Medical Receptionist

Patient Services RepresentativeJob Duties and Responsibilities:• Cordially greet all patients, vendors, and visitors.• Maintaining the patient lobby in a clean orderly manner throughout the day and re-stocking patient brochure racks.• Financial chart prep and robust confirmation processes and procurement of relevant documents from outside sources to facilitate scheduled appointment.• Register all patients in Electronic Health Record and ensure correct patient forms are completed and /or updated. All demographic data collected and inputted into Electronic Health Record• Assess/certify patients identified as Private Pay or state program only benefits for the AVH one month duration Sliding Fee Scale. After initial certification process complete, patient will be scheduled with Patient Financial Services Department for six-month certification one year certification• New certification and re-certifying eligible patients for Family Pact, Every Woman Counts, Gateway, and Presumptive Emergency Medi-Cal Programs prior to patient intake.• Calculate and collect patient co-pays, deductibles, share of costs, and private pay fees.• Changing patient status in appointment card to include arrival, ready, no- show, rescheduled and cancelled appointments.• Scheduling appointments for new and current patients with the patient's Primary Care Provider.• Balancing cash drawer at the end of each shift per established procedure and reporting of any discrepancies in cash receipts immediately to supervisor.• Managing appointments throughout the day to keep schedules filled and facilitate AVH quality goals• Participating in assigned team huddles• Other duties as assigned.