Sonesta Hotels International Corporation is seeking a guest service-focused leader in Cambridge, MA. The role centers on delivering exceptional guest experiences, guiding front office operations, and upholding Sonesta Service Standards across shifts.
Responsibilities include scheduling, VIP handling, guest complaints, staff training, and coordinating with other departments to ensure smooth stays. The position offers a strong pay range and comprehensive benefits.
#J-18808-LjbffrFront Office Experience Director in cambridge at Unknown Company
This position is listed as full time and onsite.