Front Office Director — Guest Experience Leader

The Normandy Hotel in Washington, DC seeks a dynamic Director of Front Office with proven leadership, guest service excellence, and strong front office operations experience to guide a high-performing team. You will oversee all front office functions, mentor staff, manage scheduling and payroll, coordinate with departments, and drive personalized service while maintaining a positive work culture.

This exempt role reports to the Hotel Manager and offers a competitive salary in the $68,000–$70,000