Sonesta International Hotels in Cambridge, MA, is seeking a Front Office Supervisor to oversee guest services and front desk operations. You will help train staff, ensure adherence to Sonesta Service Standards, and maintain high levels of guest satisfaction across check-in/out processes and VIP handling.
The role emphasizes active daily training, effective communication with other departments, and a commitment to delivering exceptional stays for guests.
#J-18808-LjbffrFront Office Director: Guest Experience & Operations Leader in cambridge at Unknown Company
This position is listed as full time and onsite.