Front Office Coordinator - Float - Tower at Parkwest

Job TitleA nonexempt position responsible for initial patient contact and front office duties associated with a patient appointment to a physician's office.Essential Job ResponsibilitiesLooks patients in the eye and welcomes patient with excellent customer service.Checking in and/or checking out patients for physician appointments.Verification of patient's demographics, PCP, referring physician, insurance coverage and co-pay, at time of visit.Entering patient demographic information in the practice management system.Verifies and distributes patient history.Scans/sorts all forms related to front office processes.Manages and coordinates all internal referrals.Scheduling return appointments for patients.Collection of copayments, patient balances and form fees.Distributes requested documents to patients.Completes/balances end of day batch processes.Maintains and communicates patient wait times.RequirementsEducation: High school diploma.

Experience: Minimum two years medical office experience preferred. Travel: Must be willing to float between Parkwest, Oak Ridge, Lenoir City, and Alcoa Clinics