Day in the Life of a Front Office AssistantResponsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations. Maintain friendly, professional attitude towards patients, offer a "white glove" experience. Provide an exceptional experience by guiding new patients through their intake process.
Collect urine and saliva samples for patient drug screens as needed. Maintains daily financial records and reports. Coordinates with medical and clinical staff to coordinate intakes.
Provides clerical and logistical support. Oversees patient accounts and financial responsibilities.Education and Experience requirements:At minimum, High School Diploma or GED required.Customer Service experience in a fast paced environment preferred.Experience in healthcare, addiction medicine, office administration preferred.Lived Addiction experience is a plus.Hours, Schedule, and Travel (if applicable):It is expected that Patient Ambassadors have flexibility to support on weekends and if applicable, evenings. Position requires local travel between South Philadelphia and West Philadelphia clinic locations.
Expected hours for this role are 37-40 hours per week. See clinic schedules below.South PhillyTuesday 8am - 4pm Wednesday 8am - 4pm Every other Saturday 8am - 1pm West PhillyMonday 11am - 2pm Thursday 9am - 5pm Friday 8am - 2pmPosition Benefits:Have a daily impact on many lives.Excellent training if you are new to this field.Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.Opportunity to save lives everyday!Benefits Package:Medical, Dental, and Vision InsurancePTOVariety of 401K options including a match program with no vesture periodAnnual Continuing Education Allowance (in related field)Life InsuranceShort/Long Term DisabilityPaid maternity/paternity leaveMental Health dayCalm subscription for all employees
Front Office Assistant - Philadelphia (South Philadelphia and West Philadelphia), PA in philadelphia at Unknown Company
- Typical pay
- $44,720–$54,298
For context, most administrative assistants earn between $44,720–$54,298 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.