Front Office Assistant

Front Office AssistantAs a Front Office Assistant, you will play a crucial role in processing and coordinating internal and external referrals to specialty providers. You will verify insurance coverage, obtain prior authorizations, and ensure all necessary documentation is complete and attached. Your work will be central to communicating referral status to patients, providers, and specialty offices while maintaining accurate records in the electronic health record (EHR) system.ResponsibilitiesProcess and coordinate internal and external referrals to specialty providers.Verify insurance coverage and obtain prior authorizations as required.Submit referral requests to health plans, IPAs, or specialty offices and track status updates.Ensure all supporting documentation such as chart notes, labs, and imaging is complete and attached.Communicate referral status to patients, providers, and specialty offices.Maintain accurate documentation in the electronic health record (EHR) system.Follow up on pending referrals to meet turnaround times and ensure completion.Collaborate with front office, back office, and providers to support patient care coordination.Essential SkillsExperience with prior authorization processes.Proficiency in medical terminology and medical records management.Project coordination skills.Understanding of managed care and Medicaid.Strong organizational skills to manage high referral volumes.Additional Skills & QualificationsPrevious experience in referrals, authorizations, or a medical office setting preferred.Strong understanding of insurance types including HMO, PPO, and Medi-Cal.Experience with EMR/EHR systems.Work EnvironmentThis is a full-time position with a schedule of Monday to Friday, 8am to 5pm. You will be part of a team-oriented environment with opportunities for growth within the organization.Job Type & LocationThis is a Contract position based out of Buellton, CA.Pay and BenefitsThe pay range for this position is $23.00 - $26.00/hr.Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan – Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Buellton, CA.Application DeadlineThis position is anticipated to close on Oct 2, 2026.