Front Office & Guest Experience Director

The Manhattan at Times Square, part of Highgate Hotels, is seeking a Director of Front Office to oversee Guest Services, Valet and Front Desk operations, ensuring attentive, efficient service and maximizing room revenue. This role partners with hotel leadership to develop managers, drive standards, and coordinate with Food & Beverage and retail operations.

A minimum six years in a hotel environment or a combination of education and experience is required.