Front of House Supervisor

Front Of House Shift Supervisor (Full-Time)Location: Chick-fil-A Kent IslandSchedule: Full-Time (including evenings and weekends)About Chick-fil-AAt Chick-fil-A, we are committed to serving our guests with excellence and creating a welcoming, community-focused environment. Our team thrives on strong values, leadership, and a passion for service. As a Front of House Shift Supervisor, you will play a vital leadership role in maintaining our standard of operational and guest service excellence.Job SummaryAs a Front of House Shift Supervisor, you will lead the front-of-house team during shifts, ensuring smooth operations, outstanding guest experiences, and a positive, productive team environment.

You will be responsible for shift execution, team support, problem-solving, and helping drive Chick-fil-A's culture of service and hospitality.Key ResponsibilitiesSupervise and coordinate front-of-house team members during assigned shiftsEnsure excellent customer service is being provided at all timesLead opening and/or closing duties, including cash handling, reporting, and cleanliness checksTrain and coach team members on best practices and uphold operational standardsHandle guest concerns with professionalism and a solution-oriented mindsetCommunicate with leadership and kitchen supervisors to maintain efficient operationsUphold food safety and sanitation standardsSupport a positive and collaborative team cultureFoster a sense of urgency while maintaining quality and friendlinessQualificationsMust be at least 18 years oldPrevious Chick-fil-A or restaurant experience preferred but not necessaryStrong leadership, communication, and interpersonal skillsAbility to work in a fast-paced environment and manage multiple prioritiesAvailable to work a flexible schedule, including mornings, evenings, and SaturdaysA servant leadership mindset and a heart for hospitalityReliable, punctual, and professional in conduct and appearancePerks & BenefitsSundays offFree meals during shiftsLeadership development and advancement opportunitiesA positive, values-based work cultureUniforms providedWork Schedule8 hour shiftBenefitsFlexible schedulePaid time offHealth insuranceDental insurance401(k)Vision insurance401(k) matchingEmployee discountPaid training