Front of House Manager

Front Of House ManagerThe Front of House Manager at Hidden Valley Country Club is responsible for the execution of all catering events and member-facing events, while providing day-to-day leadership for Front-of-House (FOH) service operations. This role is a hands-on operational leader focused on execution, staffing, service standards, and consistency across events and daily bar operations. This position includes sales, pricing, and contract negotiation responsibilities.Essential Duties & ResponsibilitiesCatering & Event ExecutionExecute all currently contracted outside catering events to completionServe as the primary operational point of contact for booked events post-contractEnsure event timelines, staffing plans, and service standards are metCoordinate with culinary, bar, golf, and facilities teams for seamless executionOversee event-day setup, service flow, and breakdownMember Event LeadershipPlan and execute member-facing events, including:Golf tournamentsBingo and social programmingMember-targeted activations and Club eventsCollaborate with Club leadership to ensure events align with:Club culture and brandBudget parametersOperational capacityLead on-site execution and post-event follow-upFront-of-House OperationsCreate and manage the FOH bar and event service scheduleEnsure appropriate staffing levels based on volume and service standardsLead FOH associates during events and peak service periodsReinforce professionalism, hospitality standards, and accountabilityInventory & Cost AwarenessManage FOH beverage and service inventoryMonitor usage, waste, and ordering cadenceSupport cost control efforts through organization and disciplineTeam Leadership & TrainingProvide daily leadership to FOH service staffTrain, coach, and reinforce service expectationsCommunicate performance feedback and staffing needs to managementQualifications & ExperienceEvent execution and FOH leadership experience in hospitality, club, or resort environmentsStrong organizational, scheduling, and communication skillsProven ability to lead from the floor and manage multiple prioritiesService-oriented mindset with cost awarenessComfortable working nights, weekends, and event-driven schedulesKey Success IndicatorsEvents executed cleanly, on time, and within scopeConsistent FOH scheduling and service standardsPositive member and guest feedbackClear ownership and accountability across events and bar operationsReduced operational friction between departmentsEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.

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