Front of House Manager

Chick-fil-A Front of House ManagerAre you looking for a fun, loving workplace where teamwork and leadership thrive? Do you want to be part of a highly motivated team that values your growth and community impact?Join Chick-fil-A as a Front of House Manager and experience an opportunity to develop your leadership skills in a positive, people-focused environment. This locally owned restaurant offers flexible schedules, paid training, and great benefits that make every workday enjoyable and rewarding.Why You'll Love This RoleBe a key leader in a fast-growing, exciting restaurantWork in a supportive, enthusiastic team atmosphereGain valuable management experience in the Food & Beverage industryMake a positive impact in your local communityPerks & BenefitsFlexible schedule to balance work and lifePaid time offEmployer health insurance contributionBreak meal allowancePaid breaksFREE college educationScholarship opportunitiesDiscounts at multiple retailers through PerkSpotManager ResponsibilitiesDaily Operations: Open and/or close, lead excellent shifts, be a trusted key holder.Leadership & Coaching: Lead, coach, and train FOH team members to deliver exceptional guest experiences.

Provide real-time feedback, conduct training sessions, and support team development.Excellent communication skills, both written and spokenGuest Experience: Foster a culture of genuine hospitality and service. Handle guest concerns promptly and professionally.Team Development: Partner with the leadership team to recruit, onboard, and develop FOH staff. Help identify high-potential team members for leadership growth.Food Safety & Cleanliness: Ensure all food safety and quality assurance standards are met or exceeded.

Maintain a clean, organized, and compliant FOH environment.Cash Handling & Transactions: Oversee cash handling procedures, including reconciliations, safe counts, and register audits. Ensure compliance with financial policies.Qualifications and RequirementsSmileCreate and Maintain Eye ContactSpeak EnthusiasticallyMake Emotional Connections with GuestsReliable transportationAbility to work in a fast-paced environmentStrong people skills with a desire to serve Team MembersStrong commitment to superior customer serviceAbility to manage Team Member behavioral and performance issuesAbility to work in a team environment with shared ownership and responsibilityPrior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.Location: Wendover Plaza 957 N Wendover Rd, Charlotte, NC 28211, USAReady to join our team? Apply now and start your exciting journey with Chick-fil-A!