Front Desk Supervisor: Lead Patient Experience & Operations

ChenMed seeks a Front Desk Supervisor to organize and direct front desk operations under the Center Operations Director. You will train and guide Care Facilitators, lead scheduling, and uphold ChenMed’s patient-first standards to deliver a positive experience from entry to exit.

You will oversee engagement, development, and operations, ensuring 100% adherence to center playbooks while maintaining top-tier customer service and regulatory compliance across the front desk.