The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk area. This includes managing the front desk staff, ensuring excellent customer service, and maintaining a clean and organized front desk area.
Responsibilities:
* Supervise and train front desk staff
* Ensure excellent customer service is provided to all guests
* Maintain a clean and organized front desk area
* Handle guest complaints and resolve issues in a timely manner
* Assist with check-in and check-out procedures
* Manage room reservations and cancellations
* Ensure compliance with hotel policies and procedures
* Perform other duties as assigned by management
Requirements:
* High school diploma or equivalent
* Prior experience in a supervisory role
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment
* Proficient in Microsoft Office and hotel management software
* Ability to work flexible hours, including weekends and holidays
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, paid vacation, paid holidays, paid sick days, free hotel rooms and hotel discounts. #J-18808-Ljbffr
Responsibilities:
* Supervise and train front desk staff
* Ensure excellent customer service is provided to all guests
* Maintain a clean and organized front desk area
* Handle guest complaints and resolve issues in a timely manner
* Assist with check-in and check-out procedures
* Manage room reservations and cancellations
* Ensure compliance with hotel policies and procedures
* Perform other duties as assigned by management
Requirements:
* High school diploma or equivalent
* Prior experience in a supervisory role
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment
* Proficient in Microsoft Office and hotel management software
* Ability to work flexible hours, including weekends and holidays
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, paid vacation, paid holidays, paid sick days, free hotel rooms and hotel discounts. #J-18808-Ljbffr
Front Desk Supervisor in anchorage at Unknown Company
This position is listed as full time and onsite.