Front Desk Receptionist WEEKEND NEEDED

Front Desk ReceptionistUnder direction of the Program Manager, the Front Desk Receptionist oversees the front lobby desk, ensuring a welcoming environment for visitors. This includes screening and directing visitors, managing incoming phone calls, and maintaining constant vigilance over interior and exterior program spaces. This role involves not only administrative duties but also a crucial role in maintaining a secure and supportive atmosphere for the MLK Supportive Housing Services Program's clients and visitors.Performs job functions as prescribed by established policies and procedures within defined scope of education, training and responsibilities Presents a welcoming, positive, and professional presence at the front desk of the MLK Recuperative Care Facility, effectively communicating with all arrivalsScreens and directs all persons who enter the front reception lobby appropriately to their destinationsSets boundaries regarding behavior or access to certain areas of the building, etc.

in a polite, firm, and friendly manner while maintaining a non-defensive, non-aggressive demeanor consistently when communicating with any individualsMonitors behavior of all persons entering the front reception lobby and reports any suspicious or inappropriate behavior to Sheriff securityAccepts and routes incoming calls in a manner that reflects on the program in a positive way.Accepts and logs information regarding building status, reporting to appropriate persons including DHS facilities contact, Program Manager, etc.Periodically walks hallways and outside areas of the building and logs statusMonitors security cameras and follows established safety/security protocolsMaintains monthly safety and other required reports or logs for the programPerforms other clerical and administrative tasks as assignedMaintains confidentiality at all times Discusses all patient information only with appropriate personnel when related to the care being provided,Maintains confidentiality for all documents that contain patient identifier information,Observes and respects confidentiality of information in regards to fellow employees.Responsibility and accountability for adherence to organizational and department standards and policy Observes department guidelines concerning absences and reports absences in accordance with departmental procedures,Self-identifies potentially unsafe systems/processes/situations and takes initiative to report to the supervisor,Observes department guidelines to conduct personal business during breaks and lunch hour,Projects a positive professional image and adheres to organizational dress code.Participates in organizational programs/committees as assigned Participates in assigned staff and other meetings, including quality improvement, and in-service training meetings,Participates in all safety programs, which may include assignment to an emergency response team,Performs other duties and tasks as may be required or assigned.Requirements:Minimum high school diploma or equivalency (GED)Minimum 2 years experience in reception or monitoring of visitors in a public location.Working knowledge of Microsoft Suites (Word, Excel, Outlook, PowerPoint)Current California Drivers LicensePost secondary coursework in human services, human behavior, or assertive communication is preferred.*All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated against COVID-19.Employee Benefits:Medical, Dental, VisionMonthly employer-sponsored allowance for assistance with health premiums.Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses.Paid time off (vacation, sick leave) and 13 paid holidays.Mileage reimbursement.Short- and long-term disability plans (LTD/STD).Life insurance policy & AD&D, and more!Apply today and help us change lives, one patient at a time.