Marblehead Smile Design and Family Dental
Front Desk Coordinator – Marblehead Smile Design and Family Dental
Marblehead Smile Design and Family Dental is seeking a friendly, organized Front Desk Coordinator to be the first point of contact for our patients.
Schedule: Tuesday – Thursday
Compensation: $20–30/hour, based on experience
Benefits: PTO (accrual based on hours worked), health insurance eligibility
Responsibilities:
- Greet and check in patients with a warm, professional demeanor
- Schedule and confirm appointments, manage the daily schedule to minimize gaps and no-shows
- Verify insurance eligibility and benefits prior to appointments
- Answer phones, respond to patient inquiries, and manage front desk correspondence
- Collect co-pays and update patient records/insurance information
- Coordinate with clinical team to keep patient flow running smoothly
Qualifications:
- Prior front desk/administrative experience in a dental or medical office preferred
- Familiarity with dental insurance verification and eligibility checks
- Experience with dental practice management software a plus
- Excellent communication and multitasking skills
- Positive, patient-focused attitude