Front Desk Receptionist

Front Desk ReceptionistPrecision Healthcare Specialists is seeking a friendly, organized, and dependable Front Desk Receptionist to join our Dermatology team. The ideal candidate will provide excellent customer service while assisting patients with check-in and check-out, scheduling appointments, answering incoming calls, verifying patient information, and supporting the daily operations of the front office.The successful candidate will be professional, detail-oriented, comfortable working in a fast-paced medical office, and committed to providing a positive patient experience.Essential Duties and ResponsibilitiesGreet patients and visitors in a professional, friendly, and welcoming manner.Check patients in and out while ensuring demographic, contact, and insurance information is accurate and up to date.Answer incoming phone calls, direct calls appropriately, and assist patients with general questions.Schedule, confirm, reschedule, and cancel appointments as needed.Verify insurance information and assist with collecting copayments and other applicable patient payments.Maintain accurate patient records and update information in the electronic medical record (EMR) system.Communicate with medical assistants, providers, and other office staff to support an efficient patient flow.Assist patients with completing necessary paperwork and obtaining required documentation.Respond to patient inquiries professionally and direct clinical questions to the appropriate clinical staff.Maintain an organized, clean, and professional front desk and waiting area.Follow patient confidentiality requirements, HIPAA regulations, and office policies.Perform other front-office and administrative duties as assigned.RequirementsPrevious front desk, receptionist, or administrative experience required; medical office experience strongly preferred.Dermatology or other specialty medical office experience is a plus.Familiarity with electronic medical records, appointment scheduling, and insurance verification preferred.Strong customer service and communication skills.Excellent organizational skills and attention to detail.Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment.Professional demeanor and the ability to communicate effectively with patients, providers, and coworkers.Basic computer skills and the ability to learn new software systems.Ability to handle confidential patient information appropriately.Preferred QualificationsPrevious experience in a dermatology practice or specialty medical office.Knowledge of medical terminology and insurance processes.Experience with patient check-in/check-out, appointment scheduling, and copayment collection.Work EnvironmentThis position is based in a dermatology medical office and requires regular interaction with patients, providers, and clinical staff. The receptionist must be comfortable managing multiple responsibilities while maintaining a positive and professional patient experience.